AI certification & literacy
AI literacy for operational teams
Department by department, because what AI changes for a finance team and what it changes for a legal team are not the same thing. Every exercise is anchored in the participants' own daily work, and they leave with a prompt kit and workflows they can use the following day.
Duration
1–2 sessions × 3 hours, per department
Languages
English, French
Delivery
In-company, Live online
Exam
No exam
Accreditation
GSNA curriculum
Who it is for
Operational teams, HR, finance, sales, operations, legal and IT.
Prerequisites
None.
What you will be able to do
- 01Use AI in your daily tasks rather than in principle.
- 02Prompt in a way adapted to your own function.
- 03Produce work in less time without losing quality.
- 04Automate at least one repetitive task.
- 05Use the tools responsibly, including knowing when to verify the output.
What is covered
Opening, 15 minutes
Where AI sits in this function and what concretely changes in this role.
Fundamentals, 30 minutes
Prompt engineering applied to the department, with live first attempts.
Departmental workshop, 60 minutes
Three or four real use cases worked through with the selected tools.
Build, 45 minutes
Each participant creates their first workflow or personal template.
Good practice, 20 minutes
Digital hygiene, the limits of the tools, verifying outputs.
Commitment, 10 minutes
One task identified to automate, with an individual action plan.
What changes, by department
| Department | Worked examples |
|---|---|
| HR | Job descriptions, CV screening, interview synthesis, onboarding assistant. |
| Finance | Spreadsheet analysis, automated reporting, forecast modelling. |
| Sales | Content generation, customer segmentation, competitive analysis. |
| Operations | Workflow automation and process optimisation. |
| Legal | Contract synthesis, document review, regulatory monitoring. |
| IT | AI API integration, model evaluation, test automation. |
What you leave with
A department prompt kit and reusable workflows, plus one repetitive task identified for automation per participant.
Your trainer
Ayoub Saboumazrag, Expert in AI Strategy & Governance, ISO/IEC 42001 Senior Lead Implementer, Executive MBA (Rotterdam School of Management, Erasmus University), AI Business Integration (MIT Sloan), Ethics of AI (LSE). 25+ years in technology, 10+ in AI integration. Delivers in English and French.
Price
€2,500–4,500 per session
All prices exclude VAT. Classroom sessions held in the Netherlands are subject to 21% Dutch VAT for all attendees, regardless of the attendee's country — EU rules tax admission to an educational event where the event takes place. Online and in-company delivery to businesses elsewhere in the EU is reverse-charged.
Other courses on this track
2 days
ISO/IEC 42001 Foundation
Two days on what ISO/IEC 42001 is and what an AI management system actually governs. The shortest route to a shared vocabulary across a group of people who currently mean different things when they say AI governance.
5 days
ISO/IEC 42001 Lead Implementer
Five days on building and running an AI management system to ISO/IEC 42001, the first certifiable international standard for AI governance. Taught by a Senior Lead Implementer who is doing this work in live engagements, not reading the standard aloud.
5 days
ISO/IEC 42001 Lead Auditor
Five days on auditing an AI management system, following ISO 19011 audit principles and ISO/IEC 17021-1. Auditing AI raises an evidence problem that does not arise in an ISMS audit, because a model's behaviour is not a document, and that problem is most of what this course is about.
Leave with your top three risks documented
Thirty minutes with a senior practitioner. No slideware, no sales engineer.