The AI track answers two needs that get confused because the same budget pays for both. The first is certification: a named person needs a credential in ISO/IEC 42001 that a client, an auditor or a tender will recognise. The second is literacy: a population needs to work differently, and no examination measures whether they do.
Certification is the straightforward one. ISO/IEC 42001 is the first international standard for an AI management system, and the three levels follow the same logic as the security track — Foundation for vocabulary, Lead Implementer for the person building the system, Lead Auditor for the person assessing it. The market for these credentials is young, which means holders are scarce and the certificate carries more weight in a tender than it will in three years.
Literacy is where the legal position recently moved. The EU AI Act's literacy duty was rewritten by the Digital Omnibus, in force since 27 July 2026: organisations must now take measures to support the development of AI literacy among staff, rather than ensure a sufficient level in each person. It is an obligation of means. The legal floor dropped; the commercial floor did not, because client questionnaires and insurers ask what your people have been trained on and expect an answer with dates on it.
Our literacy programmes are differentiated by role because the needs are genuinely different. An executive committee needs to make decisions and understand what it is accountable for. Managers need to supervise work they cannot perform themselves and recognise when an output is wrong. Operational teams need to use the tools on their own work, with the confidentiality rules clear. One module for all three teaches nobody anything.
Both sides produce a record — attendance, assessment and dates — because that record is what answers the questionnaire, whichever way the regulation moves next.